Dear Halton Honda Team,

We are writing to express our sincere gratitude for the exceptional service our family has received at Halton Honda.

As long-time loyal customers, our journey with Halton Honda began when we first moved to Burlington and started servicing our Honda Accord with you. The trust and satisfaction from those experiences led us to purchase a Honda Odyssey, which we also exclusively serviced at your dealership.

Most recently, we had the pleasure of working with Rafiq (Nasereddin), our salesperson, during the purchase of two Honda CRVs. Rafiq’s attentiveness, kindness, professionalism, and patience were evident as we explored, researched, and test-drove various vehicles. His efforts, along with those of his manager, Mina, made the process of purchasing our two used CRVs seamless, also allowing us to trade in our Odyssey.

We encountered a few unexpected challenges with the purchases, including a dead battery and an unpleasant smoke smell. However, these issues were addressed quickly, efficiently and professionally, reinforcing our satisfaction with Halton Honda.

We are incredibly pleased with the service we received and look forward to continuing to take advantage of the exceptional care that Halton Honda provides. We would like to extend our commendation to Rafiq, Mina, and the entire team for their outstanding customer service and attention to detail.

Thank you once again for providing us with consistent customer satisfaction.

Sincerely,
Elizabeth and Vince M.

Mina & Rafiq are ready to help you find your next vehicle!

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